All payments received for our services will be deemed as final. Refunds are subjected to authorization, and might be accepted on production of adequate proof. However, if in a rare occasion your debit/ credit care is erroneously double charged we will give you a full refund.
We offer adequate revision services for those academic papers that we write for you. In case of any modification, our revision services are absolutely free and we guarantee a 100% satisfaction on your part.
Any assignment or academic help provided to you by our Company is for the sole purpose of helping you gain a better understanding of the concept, and is not meant to replace any efforts required by you as part of your academic curriculum. We do not believe and neither do we support the use of any materials provided by us to be submitted in place of any homework that was to be done by you alone.
For cancellations, refunds and other similar issues, please refer to the following section for a more detailed idea about it.
A customer can cancel his or her project based on the following conditions mentioned below in our policy:
- Any cancellation request has to be made within 2 hours of making payments. After that time, no cancellation request will be processed.
- In case of Same Day Delivery projects, there will be no cancellations. This means you cannot cancel payment even within 2 hours as mentioned above.
- All cancellation requests are subjected to authorisation and approval from My Homework Help.
Refunds are allowed without any discrepancy only under 2 absolute conditions:
- Services were not delivered.
- Services were not delivered within the prescribed due date.
Refund allowed: When a particular order is not delivered within the prescribed due date; and the customer notifies us to stop the processing of that order, then the total charged amount is refunded without further assessment.
Refund not allowed: When an order is not delivered within the prescribed due date, but the customer fails to inform us top stop working and follows through with the project, then no refund requests are entertainment. This sends a message that the customer agreed with the late delivery and carried on with our team’s efforts for the completion of his order.
In case of a revision request, it is to be noted that if a due date prescribed for revision purposes exceeds, then no refund request can be accepted as it is essentially a revisions follow up from the customer and modifications have been provided by the customer himself. Revision will be accepted till 14 days from date we send you solutions. After expiry of 14 days, we are not liable to revise it or revision will be additionally charged.
Terms and Conditions
- Any request for refund shall be subjected to the following terms and conditions. Please have a look before going forward with your request for a refund.
- Refunds can’t be processed without proper proofs and reasons. We need viable evidence that shows that our work was termed as bad service, and did not follow up on account of your requirements.
- Refund can’t be considered if you change your original requirement, which is mentioned at the time of making the payment. Changing of your requirements will deny you any further refund requests.
- Any email which formally asks or warrants for refund requests will not be considered. If the customer has issues with our service, then a College or University authenticated grade/mark sheet with proper credentials has to be produced that will hold the proof of bad service from us.
In case of repeated follow-ups for revisions and modifications, no refund request shall be considered. Multiple follow-ups will be entertained for a fixed number of times, as deemed fit by My Homework Help.
No refund request will be considered after a full service delivery in case of lengthy writing assignments. Any issues regarding modifications should be addressed within 15 days from the prescribed delivery date. All requests for revisions or modifications shall be addressed in that 15 day time period. We will provide our quick support in case of lengthy assignments even though these orders are time consuming in nature.
Any request for modifications or clarifications after the 15 day period shall be termed as extra work on our team, and extra payment for an expert’s assistance will be processed on account of that. No refund claims will be issued more than once in this case.
No refund request will be entertained if the customer fails to provide the exact issues or service that is bothering him or her. Only proper issues or problems will be entertained in case of a refund request. You can contact us by email or chat support to show the reasons for refund. If you don’t follow policy, then charge back is strictly not allowed.
We consider appropriate grading systems while preparing our projects and we believe in customer’s 100% satisfaction. Our team of expert writers strive to maintain quality working as per our clients’ requirements.
The statement below reveals our policy concerning your personal information that we maintain when you use the Assignmentexpert.com web site (www.assignmentexpert.com). We never sell or share any kind of information collected in this way with any third party.
We strive to complete your orders in a timely manner that meets your deadlines and adheres to your specifications; while this is our goal, we understand that some requests will not always meet your needs or timelines based on any number of circumstances within and without our control.
- You must submit all the necessary information to complete your assignment with your original order, changes to your request during the solving process can and will delay your returned work and may result in a refusal of refund.
- Once an expert is assigned to your assignment, refunds cannot be processed other than through the steps listed here.
- Completed assignments submitted to a customer cannot be refunded; they may have revisions and refund requests, based on the regulations provided here.
- In situations where your assignment has been paid, but no writer was able to complete your project or any portion thereof, your request for refund will be granted in full as per the regulations and restrictions listed here.
- If your work is completed, but there has been some misunderstanding of the request by your expert, we will work to provide you with a free revision; however, revisions do not include complete changes to instructions, if there are changes to your instructions - from those you posted with your request, a free revision cannot be requested.
- If you are unhappy with the results of your request, you may submit a request for refund for review by the administrative team.
- If your assignment cannot be completed within your deadline, we will work with you to reach a compromise on your deadline; however, our expert availability is strictly based on level, discipline, and peak times. Should your deadline be missed, our administrative team will determine if your request was both reasonable and responded to accurately, and will evaluate your particular situation, only upon your request. In most cases, your refund will be based on the request itself, whether partial or full refund will be provided.
- PayPal payments charge 3% for every transaction; if you are granted a refund; your refund will not include this charge, as it is not a charge from our organization. In the case of a refund granted, refunds will not exceed the 97% of the order paid due to these charges.
- Changes to our Money Back Policy may occur, and to determine our current policy you must review this page when you place your order.