Technical Support Cover Letter Examples

Technical Support Cover Letter

Technical support cover letter is one of the most vital documents that is essential in the job application process. It is seen that applicants often take efforts to draft a professional resume, but many still do not pay enough attention in writing a cover letter for the technical jobs. In fact, the truth is that it is one of the most effective ways of communicating with your prospective employer.

Though there are ample opportunities available in the technical field, you need to get the right breakthrough that will offer you a lucrative salary package and also give you work satisfaction. Cover letters form an integral part of the process for job application and is often the most important criteria in shortlisting the candidates for the interview. This technique is found commonly nowadays, as there are piles of resumes received for one particular post. This makes it difficult for the busy employers, as they do not have enough time to go through the detailed resumes. Therefore, they prefer to go through cover letters which give them relevant details like skills, experience, educational details, etc., in a short period of time.

Once you have made up your mind to draft a technical cover letter, the next obvious question would be how to draft it effectively. To simplify your job, here are a few directions that will guide you appropriately.

To start with, you need to divide the cover letter into three parts: the header, the body and the conclusion. Let us look into the details as to what information should exactly go into these sections.

  • Header: Include your own and the employer's name, contact details, etc., by addressing it to a particular person from the hiring team with his name spelled correctly. Make sure you mention the current date.
  • The Body of the Cover Letter: Come straight to the point by stating for which post you are applying, the source from where you got this information and the reason behind your application. Next you should use marketing gimmicks as to why you should be hired over the rest of the applicants. Highlight your key skills and convince him that you are the most perfect candidate for the job.
  • Conclusion: Conclude the letter on a positive note and show him that you are deeply interested in the job and are eager to join the organization. Take immediate action and communicate your follow up plans.

Sample of Technical Support Cover Letter

Here is a sample of technical support cover letter which can be used as a reference:

From
Magnolia M. Majors
1256 Mapleview Drive
Winter Haven, FL 33830
Phone: 727-919-3700
Email id: magnoliammajors@teleworm.com

Date: April 20, 2012

To
Joyce W. Frink
The Hiring Manager
Space Solutions Inc.
3476 Mount Olive Road
Atlanta, GA 30303

Dear Ms. Frink,

I was really excited to find the vacancy for the post of "Technical Support" in your esteemed firm posted on one of the job portals, viz. jobsforu.com. I believe that I am the perfect candidate you are looking out for who can contribute in the growth of your organization.

I have got almost five years of extensive technical work experience. I have mastered the art of resolving any kind of technical issues with ease. Moreover, I have gained an in depth knowledge in areas related to networking, administration, designing, and other relevant fields. Besides this, I am a quick learner and have the ability to manage and prioritize work as I have handled several complex situations before.

I would really like to thank you for the time and consideration. I would like to attend the interview in the next week at your given time and convenience, where I will be able to discuss more about my career goals and objectives.

Yours sincerely,

Signature

Magnolia M. Majors


Make sure your cover letter is short and crisp. Do not use complicated sentences, instead use simple short sentences that will be easy to understand. The overall tone of the letter should sound optimistic. Keep in mind that you simply cannot afford to make any kind of spelling, grammatical, or typographical error, as even the smallest mistake can cost you in losing your dream job. Before sending it to the prospective employer, make sure that the cover letter is duly signed and proof-read it several times to make it error free.

Thus, put your best foot forward by drafting an excellent technical support cover letter that relates with the employer's requirements.


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Technical Support Specialist Cover Letter

Technical support specialist cover letter will create better job interview opportunities for you. This profession is quite in demand as specialists offer the qualities of an engineer and an analyst. They are given charge of all the junior analysts and they assign them duties according their capabilities.

Support specialists are the authority when it comes to the computer systems that are used in the company. They have to ensure that systems perform well and there are no problems with the computers. Any system crash can delay work for hours and cause a loss of money, therefore, technical support specialists assign technician to check the systems regularly.

To get this job, a certain years of experience and specialization is required, and needless to say, the pay scale for technical support specialists is quite tempting. Therefore, write a technical support specialist cover letter and prepare well for the interview which you are sure to get after sending this letter.

Sample Technical Support Specialist Cover Letter (1)


From
Lorenzo Hastings
4314, Johnson Street
New Jersey, New York, USA
(627) 261 2414
Cell no. (131) 525 2521
lorenzohastings@chainmail.com

To
Henry Wyatt
Human Resources
Crupp Software Ltd.
72, Kindle Road
New Jersey, New York, USA

Dear Mr. Wyatt,

I came to know from Jessica Storm of the marketing department that the position of technical support specialist has recently opened up in your company. I am interested in working for a prestigious company as yours and hence, I sending my resume as well with this letter.

I have a vast experience of five years in this field. I joined Robust Software as a technical support analyst and after two years, and after impressing the management by my work, I was promoted to the position of technical support specialist. I provided technical support to all the officials of the company. I did most of the trouble shooting for all the systems and ensured no work was delayed.

I was in charge for computer systems and networking systems. Installation and updating on new software was also under my care. I regularly reviewed the systems so there would be no problems in their functioning. As the specialist, bringing in new equipment for the office was also my responsibility. I am good at handling teams of analyst and have an efficient pace of working.

I can handle many more responsibilities in your company if you chose me for the job after the interview. I would be available for the interview at whichever convenient date you chose. Thank you.

Sincere regards,
Lorenzo Hastings

Enclosures:

  1. Photocopy of resume
  2. Photocopy of experience

Sample Technical Support Specialist Cover Letter (2)


From
Charles Bruce
626, Timber Oak Drive
Montrose, California, USA
(131) 535 5261
Cell no. (525) 872 4265
charlesbruce@chainmail.com

To
Harold Collins
Human Resources
HYT Solutions
7638, Joy Lane
Montrose, California, USA

Dear Mr. Collins,

I received an e-mail from greatjobsnow.com stating that you were looking for a technical support supervisor with experience. I have been a technical support supervisor in Moon Solutions for the past three years and was looking for a job change. I am interested in this opening in your company.

The three years of experience has taught me all the intricate details of the job. I worked closely with the technical engineers and together we designed the systems for the office. I delegated work to the technical support analyst and ensured that is was done within time. I assigned duties to each analyst and gave them specified tasks. This way, there was always someone to look after any problems that occurred in the system.

I regularly took feedback from the employees which helped me maintain the system even better. I worked closely with the engineers on all the projects that came in the company. I like staying in touch with the latest software and look for ways to incorporate them into the office systems. I assure you that I will bring about many positive changes in your office if you are willing to give me that opportunity.

Please do call me for the interview in advance and I will make myself available on the required date. Thank you.

Enclosures:

  1. Photocopy of resume
  2. Photocopy of experience letter

The technical support specialist cover samples given above are quite similar. The only difference is the kind of duties they handled in their respective jobs. Match them with your responsibilities and use the letter which you find appropriate.


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